Terms & Conditions

01Acceptance of Terms

By accessing, registering on, or using Lucky Bucks ("the Platform"), you agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, and any other policies or rules referenced herein.

If you do not agree with any part of these Terms, you must not create an account or use the Platform. Your continued use of Lucky Bucks constitutes your ongoing acceptance of these Terms, including any amendments made from time to time.

These Terms describe the conditions for using Lucky Bucks ("we", "us", "our") and the responsibilities of the player ("you", "your").

02Eligibility

To use Lucky Bucks, you must meet all of the following eligibility requirements:

Age Requirement — You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.

Jurisdictional Restrictions — You must not be located in or a resident of any jurisdiction where online gambling is prohibited by law. It is your sole responsibility to ensure that your use of Lucky Bucks complies with the laws of your jurisdiction.

Legal Capacity — You must have the legal capacity to enter into a binding agreement and not be restricted from gambling by any court order, self-exclusion programme, or regulatory ban.

We reserve the right to refuse registration or close any account if we reasonably believe that any eligibility requirement is not met.

03Account Registration & Verification

Account Creation

• You must provide accurate, complete, and up-to-date information during registration
• Each individual is permitted only one account on Lucky Bucks — creating multiple accounts is strictly prohibited and may result in account closure and forfeiture of funds
• You are responsible for maintaining the confidentiality of your login credentials
• You are liable for all activity conducted through your account

Verification requests

Identity or payment verification may be requested when reviewing an account or transaction. If you receive such a request, confirm it with support at contact@luckybucks.us before sending documents. Do not send passwords or complete payment-card details.

Account Security

You must immediately notify us if you suspect any unauthorised access to your account. We are not liable for losses resulting from your failure to safeguard your login credentials.

04Deposits & Withdrawals

Deposits

• Use only the payment methods shown on the deposit screen and read the instructions before submitting a request.
• Submit accurate payment information and any requested proof. A submitted deposit request is not the same as an approved wallet credit.
• Use payment methods registered in your own name. Your payment provider may apply its own charges.

Redemptions and withdrawals

• Review the amounts, eligibility requirements, limits, and wallet destination displayed before confirming a game-score redemption or withdrawal.
• Game-score redemptions and external wallet withdrawals are separate actions; moving score into a wallet does not itself send money to a payment account.
• Contact support about the status of a pending request. Do not assume a fixed processing time unless it has been confirmed for your request.

Currency and transaction details

Check the currency, amount, applicable fees, and any conversion information shown by the website and payment provider before proceeding. Ask support if any detail is unclear.

Payment disputes

If a payment or wallet entry appears incorrect, contact contact@luckybucks.us with the transaction reference and relevant details. Do not submit fraudulent payment proofs or dispute claims. Nothing here limits rights you have under applicable law.

05Bonus & Promotional Terms

General Bonus Terms

• All bonuses and promotions are subject to specific terms and conditions disclosed at the time of the offer
• Bonuses are intended for recreational play and may not be used for guaranteed-profit strategies
• We reserve the right to modify, suspend, or cancel any promotion at any time

Wagering Requirements

• Any wagering requirements, game restrictions, redemption conditions, or expiry dates depend on the specific offer. Read the terms displayed with that offer before accepting or using it.

Bonus Abuse

• Using multiple accounts, colluding with other players, or employing any strategy designed to exploit bonus offers is considered bonus abuse
• If bonus abuse is detected, we reserve the right to void bonuses and associated winnings, restrict future bonus eligibility, and close the offending account(s)

Expiration

• Check the expiry conditions displayed with each offer. Contact support if an offer does not clearly explain what expires and when.

06Game Rules & Fair Play

Game rules

External games are operated by their respective providers. Review each provider's rules and account information before playing. This page does not certify a provider's game outcomes, random-number generation, or return-to-player figures.

Game or score issues

If a game outcome, balance, or score transfer appears incorrect, contact contact@luckybucks.us with the game name, time, and transaction reference. Keep relevant records and avoid repeating an uncertain transfer until its status has been checked.

Responsible Use

• Gambling involves risk, and outcomes are uncertain.
• Only use funds you can afford to lose. Do not treat gambling as a source of income.
• Review the responsible-gambling information in Section 7.

07Responsible Gambling

Set personal spending and time boundaries, take breaks, and stop if gambling is causing financial or personal harm.

Automated deposit limits, loss limits, session reminders, and self-exclusion controls are not currently available in the website's account settings. Do not rely on this website to enforce those limits.

Contact contact@luckybucks.us to ask about account access or closure. A support request is not confirmation that access has been restricted, including access to independently operated game-provider accounts.

If you are concerned about your gambling, seek help from an independent support organisation, such as:

• Gamblers Anonymous
• GamCare
• The National Council on Problem Gambling
• Your local responsible gambling organisation

08Intellectual Property

Our Property

• The Lucky Bucks platform, including its design, logos, software, text, graphics, and all other content, is the property of Lucky Bucks or its licensors and is protected by copyright, trademark, and other intellectual property laws
• You may not copy, modify, distribute, reverse-engineer, or create derivative works from any part of the Platform without our express written consent

Your Content

• By submitting content to Lucky Bucks (e.g. chat messages, profile information), you grant us a non-exclusive, worldwide, royalty-free licence to use, display, and distribute such content in connection with our services

Third-Party Games

• Games provided by third-party developers are subject to those developers' intellectual property rights and any additional terms they may impose

09Prohibited Activities

The following activities are strictly prohibited on Lucky Bucks. Engaging in any of these may result in immediate account suspension, forfeiture of funds, and reporting to the relevant authorities:

Fraud & Deception

• Using false or misleading information during registration or KYC
• Using stolen payment methods or engaging in identity theft
• Manipulating or attempting to manipulate game outcomes

Multiple Accounts & Collusion

• Creating or operating more than one account
• Colluding with other players to gain an unfair advantage
• Allowing another person to use your account

Money Laundering

• Using the Platform for money laundering, terrorist financing, or any other financial crime
• Structuring transactions to avoid reporting thresholds

System Exploitation

• Using automated software, bots, or scripts to interact with the Platform
• Exploiting bugs, glitches, or errors in games or systems (you must report these to us)
• Attempting to gain unauthorised access to our systems or other users' accounts

Abusive Behaviour

• Harassing, threatening, or abusing other players or staff via chat or support channels
• Using offensive, discriminatory, or inappropriate language

We reserve the right to investigate suspected violations and to take any action we deem appropriate, including cooperating with law enforcement.

10Account Suspension & Termination

By Us

We may suspend, restrict, or permanently close your account in the following circumstances:

• Breach of these Terms or another applicable Lucky Bucks policy
• Suspected fraud, money laundering, or other prohibited activities
• A valid legal requirement
• Reasonable security measures needed to protect the Platform or other users

By You

You may request account closure at any time by contacting our support team. Upon closure:

• Ask support to review any remaining wallet balance, pending requests, and linked game accounts.
• Closing a Lucky Bucks account does not automatically close accounts with independent game providers.
• Records may need to be retained as described in the Privacy Policy.

11Limitation of Liability

Service Availability

Lucky Bucks is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted, error-free, or secure access to the Platform. We may perform maintenance, updates, or modifications that temporarily affect availability.

Liability Cap

To the maximum extent permitted by law, our total aggregate liability to you for any claims arising from your use of Lucky Bucks shall not exceed the lesser of (a) the total deposits made by you in the 3 months preceding the claim, or (b) EUR 10,000.

Exclusions

We shall not be liable for:

• Losses arising from your failure to comply with these Terms
• Losses caused by events beyond our reasonable control (force majeure), including network failures, power outages, natural disasters, or government actions
• Indirect, consequential, incidental, or punitive damages
• Losses resulting from unauthorised access to your account due to your failure to protect your credentials
• Technical malfunctions of your device, internet connection, or third-party software

No Guarantee of Winnings

Gambling outcomes are based on chance. We make no representations or guarantees regarding the likelihood of winning. Past results do not indicate future outcomes.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

12Dispute Resolution

Contact support

For a complaint or dispute, contact contact@luckybucks.us. Include your account identifier, relevant transaction references, dates, and a description of the issue. Do not include passwords.

Your rights

Contacting support does not affect rights or remedies available to you under applicable law. Time limits may apply to claims, so raise concerns promptly.

13Governing Law

Applicable legal rights and obligations depend on the operator, the services involved, and your jurisdiction. The operator's company details and final legal review of this document are pending.

Nothing in these Terms excludes mandatory consumer protections or other rights that cannot lawfully be limited.

These Terms are available in English. In the event of any discrepancy between translated versions and the English version, the English version shall prevail.

14Contact Information

For questions, concerns, or requests related to these Terms, contact contact@luckybucks.us.

For company or regulatory information, please contact us by email.